Frequently Asked Questions

Everything you need to know about shopping independent boutiques on Garmentory.

How does shipping work with multiple boutiques?

Since Garmentory connects you with independent boutiques worldwide, your items may ship from different locations. You will receive unique tracking numbers for each boutique included in your order.

What is your return policy?

Returns are accepted within 7 days of delivery for a refund, minus a restocking fee. Please note that items marked 'Final Sale' or 'Vintage' cannot be returned.

How can I track my order?

Once your order is processed by the boutique, you will receive a shipping confirmation email containing your tracking link. You can also monitor your status via your Garmentory account dashboard.

Do you offer international shipping?

Yes, we ship to over 100 countries. International shipping rates and duties are calculated at checkout based on the boutique's location and your delivery address.

How do I know if an item will fit?

We provide detailed size guides and specific measurements on most product pages. If you have further questions, our 'Ask a Question' feature allows you to contact the boutique directly for fit advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna or Afterpay.